• Common problem


    Attention problem:


    1. The camera must be inserted into the TF card, otherwise it cannot be recorded;


    2. The camera  supports up to 32G memory card;


    3.  Align the lens with the subject and keep a distance of 50cm or more from the subject. This will result in an image with correct color, natural color and clear picture.


    4. In the case of abnormal conditions, please place the toothpick on the reset hole and perform reset treatment.


    5. Do not use the device for illegal purposes.






























    Q: How long can this camera be in a hot car?


    A: As long as the power is supplied, the camera can always record.




    Q: In what format will the video be displayed on my iPhone: AVI, MOV?


    A: The video will be displayed in MP4 format.




    Q: When using motion detection to shoot, please tell us the operating distance?


    A: Within 5 meters.




    Q: Do SETTIME files have to be re-doed each time they are turned on?


    A: Yes, it has to be set every time.




    Q: My camera only records 8-11 seconds of video. Can I change the configuration to record more seconds?


    A: Format the SD card and try again




    Q: I have read the instructions before using it, it will light red and blue, and will not stop flashing. Msd memory is new, C10 type.


    A: 1. In this case, all you need to do is disconnect the power, remove the SD card, then put it back in the camera and reconnect the power.

        2. You can try to replace a new SD card.




    Q: I have a question about infrared. If I don't want to turn it on or off automatically, how do I set it up?


    A: It is automatically turned on and cannot be set.

  • Memory card formatting steps




    1. When the camera you purchased is equipped with WIFI function, you do not need to format the memory card.

     ①support 8G, 16G, 32G, 64G, 128G memory card



    2. When the camera you purchased does not have WIFI function,

    8G, 16G, 32G memory cards do not need to be formatted

     If it is a 64G memory card, due to the chip, you need to format the memory card into FAT32 format as follows:































    1. Connect the SD card to the Mac OS X computer.

    2. Search for Disk Utility in Launchpad and open it.

    3. Select the Drive and click Erase.

    4. Enter the new name (OPTIONAL).

    5. Select MS-DOS(FAT) for Format.

    6. Select Master Boot Record for Scheme.

    7. Click Erase.







XD wifi



W6 Pro

W6 wifi